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GENERAL INFORMATION 
 
Job Title: Shop Manager  
Company: Retail inc.   Job type: Management
Location: Lebanon   Date posted: Jan 22, 2019
Salary:   Employee type: Employee
 
JOB DURATION
 
Full-Time
 
EMPLOYMENT TYPE
 
Employee
 
DESCRIPTION
 
Analyze sales figures and forecast future sales according to quantities in order to maximize profits;

Maintain a high level of customer service and track customers’ comments;

Conduct daily “walk through” activity to ensure all policies and procedures are being implemented regarding the service, presentation and store environment;

Support strong employee performance by setting clear expectations, providing performance feedback and developing employee capability;

Manage the clients’ first and last impression by ensuring that they are happy and by engaging the employees in their duties;

Resolve customer service issues to retain the clients;

Assist in the training of the staff;

Monitor the inventory process and maintain a daily control of the retail stock based on the Inventory Management System;

Oversee and follow-up on the Visual Merchandisers work and make sure that the company’s guidelines are being properly applied;

Perform other job related duties as assigned.
 
 
 
 
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