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GENERAL INFORMATION 
 
Job Title: Hotel Front Desk Clerk  
Company: Sea View Hotel   Job type: Catering & Hospitality
Location: Lebanon   Date posted: June 13, 2018
Salary: $600   Employee type: Employee
 
JOB DURATION
 
Full-Time
 
EMPLOYMENT TYPE
 
Employee
 
DESCRIPTION
 
Our boutique hotel needs a Front Desk Clerk to serve as the face of our business and the primary connection with our guests. Some of the basic responsibilities are:


  • Answer the phone at the front desk to respond to current and prospective guests’ needs

  • Book reservations for individuals, families and groups as required

  • Greet walk-in guests and guests with reservations when they arrive at the front desk

  • Schedule cleaning services

  • Refer guests to local amenities and venues

  • Communicate guests’ requests and complaints to the appropriate department



The skills required are:


  • High School Diploma/Bachelor's Degree

  • Bilingual a must (Arabic & English)

  • Customer service experience preferred

  • Excellent oral and written communication skills

  • Friendly phone manner a must

  • Willingness to work nights, weekends and holidays

  • Familiarity with the hospitality industry and the PMS program is a plus

  • Basic computer skills



Prefferable candidates are the ones who live in Batroun or somewhere close (such as Jbeil, Koura, Trablous, etc...).
 
 
 
 
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