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GENERAL INFORMATION 
 
Job Title: IT Field Support  
Company: Digisys Sal   Job type: Information Technology
Location: Lebanon   Date posted: Aug 02, 2016
Salary:   Employee type: Employee
 
JOB DURATION
 
Full-Time
 
EMPLOYMENT TYPE
 
Employee
 
DESCRIPTION
 
To install and maintain networks, hardware and software for clients

Key Responsibilities & Tasks


  1. Networks, Hardware & Software Installations & Troubleshooting:

    1. Install and configure networking equipment

    2. Install and administer computer hardware and software where required

    3. Troubleshoot networking, software, hardware and network operating systems

    4. Assist employees in learning the programs and applying techniques



  2. Call Handling

    1. Ability to prioritize calls

    2. Ability to resolve calls effectively within reasonable time

    3. Troubleshoot problems utilizing the appropriate hardware, database and programming technology



  3. Administration:

    1. Document previously written and or newly introduced programs as soft and hard copy

    2. Document problems and resolution for future reference

    3. Submit reports where required

    4. Support in other IT related tasks when required by the superiors





Job Specifications

Education:

BS in computer science or its equivalence

Work Experience:

3+ years of experience

Languages:

English and Arabic, spoken and written

 


  1. Specific Skills:

    1. Effective communication skills

    2. Analytical and problem solving skills

    3. Organizational and administrative capacity

    4. Team player

    5. Self managed

    6. knowledge in Cisco networks, Microsoft Exchange




 
 
 
 
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