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GENERAL INFORMATION 
 
Job Title: Call Center Supervisor  
Company: kabab-ji   Job type: Catering & Hospitality
Location: Lebanon   Date posted: July 27, 2016
Salary: Negotiable   Employee type: Employee
 
JOB DURATION
 
Full-Time
 
EMPLOYMENT TYPE
 
Employee
 
DESCRIPTION
 
Managing the daily running of the call center Carries out supervision, coaching, call monitoring, training, reviewing and disciplining of all operators/agents Responsible for developing a positive environment to increase harmony between team members for better productivity Fills in where needed to ensure guest service standards and efficient operations. Continually strive to develop your staff in all areas of managerial and professional development. Ensures that all team members have knowledge of the new products and trains any discrepancies  Assisting the Superior in carrying out marketing and promotional activities
 
 
 
 
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