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GENERAL
INFORMATION
| Job Title:
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Call Center Supervisor |
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| Company:
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kabab-ji |
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Job
type: |
Catering & Hospitality |
| Location:
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Lebanon |
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Date
posted: |
July 27, 2016 |
| Salary:
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Negotiable |
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Employee type: |
Employee |
JOB DURATION
Full-Time
EMPLOYMENT TYPE
Employee
DESCRIPTION
Managing the daily running of the call center Carries out supervision, coaching, call monitoring, training, reviewing and disciplining of all operators/agents Responsible for developing a positive environment to increase harmony between team members for better productivity Fills in where needed to ensure guest service standards and efficient operations. Continually strive to develop your staff in all areas of managerial and professional development. Ensures that all team members have knowledge of the new products and trains any discrepancies Assisting the Superior in carrying out marketing and promotional activities
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