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GENERAL INFORMATION 
 
Job Title: Operator  
Company: Classic Burger Joint   Job type: Catering & Hospitality
Location: Lebanon   Date posted: July 21, 2016
Salary:   Employee type: Employee
 
JOB DURATION
 
Full-Time
 
EMPLOYMENT TYPE
 
Employee
 
DESCRIPTION
 
Job Scope: Manage phone calls received at the call center and communicate the corresponding orders effectively for purpose of delivering on time.

Main Duties and Responsibilities: Provide adequate information to customers over the phone regarding food product enquiries; Assist customers in their choice based on extensive product and knowledge; Complete the right information of a customer’s address to ensure an efficient delivery process; Perform up-selling and cross-selling techniques based on menu knowledge and clients’ needs; Provide full reports about customer’s feedback and needs and carry out a call back process on a regular basis; Build up a complete database of delivery center’s clientele through collection of right information and customer’s preferences; Perform other job related duties as assigned. 
 
 
 
 
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